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FAQ for RStudio Connect on AWS Marketplace

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RStudio Connect on AWS marketplace is a perfect way to get started with RStudio Connect. Use push-button publishing from your RStudio IDE, scheduled execution of reports, and simple password authentication (default) to put your data products into the hands of thousands of end-users or just a few colleagues in minutes and hours instead of the days or weeks that conventional enterprise provisioning or procurement can take. See https://www.rstudio.com/products/connect/ for more general information about RStudio Connect.

Step-by-step instructions for getting started with RStudio Connect on AWS marketplace and pricing details are found at this marketplace link. For information about configuring RStudio Connect, please see the administration guide. Additional questions are addressed below.

 

Why would I buy RStudio Connect on AWS marketplace, rather than RStudio Connect to install on my own AWS servers or my internal IT servers?

RStudio Connect on AWS marketplace is designed to give administrators a head start by providing an up-to-date and pre-configured installation of RStudio Connect that's ready to go.

 

Does RStudio Connect on AWS marketplace have all the same features as the on-premises RStudio Connect product?

Yes. The biggest difference is that RStudio Connect on AWS marketplace is a pre-configured server with RStudio Connect and multiple versions of R and Python already installed.

 

What operating system is RStudio Connect on AWS marketplace based on?

The RStudio Connect on AWS marketplace image is based on Ubuntu 18.04 (Bionic).

 

How will I be charged for RStudio Connect on AWS marketplace?

You will receive a bill from AWS for your AWS Marketplace charges, which will include a calculation of the hourly fee for the software multiplied by the number of hours any AMI instance with this software was running. As soon as the state of an instance changes to shutting-down or terminated, AWS stops charging for that instance. For more information, see Differences Between Reboot, Stop and Terminate and Changing Shutdown Behavior.

 

What version of R is part of the default installation for RStudio Connect on AWS marketplace?

RStudio Connect on AWS marketplace comes with R versions 4.1.2, 4.0.5, 3.6.3, 3.5.3, and 3.4.4 preinstalled.

 

What version of python is part of the default installation for RStudio Connect on AWS marketplace?

RStudio Connect on AWS marketplace comes with Python version 3.8.9 preinstalled.

 

How do I change the default configuration for RStudio Connect on AWS marketplace?

You have full control over the AWS instance that RStudio Connect is running on. Once your instance is running, you can access it via SSH and make any changes to the configuration file or the instance itself. Specific instructions for connecting to your instance can be found by selecting your instance from the "Instances" section of the EC2 Dashboard, then clicking on "Actions" and "Connect"

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Detailed information about the configuration options available for RStudio Connect can be found in the administration guide. You can also use this method to install any additional system dependencies, R installations, or python installations you may need.

 

Can I perform an in-place upgrade of RStudio Connect?

Yes! In-place upgrades for RStudio Connect on AWS marketplace are supported. Instructions for upgrading can be found here.

 

Does RStudio Connect on AWS marketplace come with technical support from RStudio?

Yes, but only for issues related directly to RStudio Connect. We do not support Linux, AWS, or R itself. If you are having trouble, you can consult the following resources:

If you believe you have found a bug in RStudio Connect itself, or you wish to give feedback on the product, please contact us at aws-feedback@rstudio.com and we will provide assistance over email. Note that RStudio support hours are Monday through Friday, 9am to 5pm US Eastern, so if you are having severe issues, we recommend pausing your AWS instance to avoid incurring costs while you wait for our response. Detailed information about our support program can be found here.

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