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How do I renew my RStudio Connect license on the server?

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Renewing your RStudio Connect license is quite easy.  After you have purchased a license renewal, you will receive an email with the license key. At that point, you can activate it following the steps below, depending on whether your license is online or offline:

Online license

For online licenses, you can run the following steps on the server.

  1. $ sudo /opt/rstudio-connect/bin/license-manager deactivate
  2. $ sudo /opt/rstudio-connect/bin/license-manager activate <product-key>
  3. $ sudo stop rstudio-connect
  4. $ sudo start rstudio-connect

Then, to check the status of the license, run this command:

$ sudo /opt/rstudio-connect/bin/license-manager status

Offline license

For offline licenses, you must deactivate and reactivate your server to ensure that it picks up the new expiration date. You can do this by following the steps below:

  1. If you want to ensure that there is no downtime on your server during the renewal process, please contact support@rstudio.com to obtain a temporary evaluation key to put in place while we generate your new license activation file.
  2. $ sudo /opt/rstudio-connect/bin/license-manager deactivate-offline
  3. $ sudo /opt/rstudio-connect/bin/license-manager activate-offline-request <product-key>
  4. Send the output of steps 1 and 2 to support@rstudio.com.  Support will respond with an activation file, which you can use in the next step.
  5. $ sudo /opt/rstudio-connect/bin/license-manager activate-offline <activation-file>
  6. $ sudo stop rstudio-connect
  7. $ sudo start rstudio-connect

Then, to check the status of the license, run this command:

$ sudo /opt/rstudio-connect/bin/license-manager status-offline

For additional information, please see this section of the admin guide.

 

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