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How do I renew my RStudio Server Pro license on the server?

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Renewing your RStudio Server Pro license is quite easy.  After you have purchased a license renewal, you will receive an email with the license key. At that point, you can activate it following the steps below, depending on whether your license is online or offline:

Online license

For online licenses, in most cases, no further action is necessary. However, if you would like to force the server to pick up the new expiration date immediately, you can run the following steps on the server.

  1. $ sudo rstudio-server license-manager deactivate
  2. $ sudo rstudio-server license-manager activate <product-key>
  3. $ sudo rstudio-server restart

Then, to check the status of the license, run this command:

$ sudo rstudio-server license-manager status

For floating licenses, you will need to run the following steps to renew on the floating license server:

  1. $ sudo rsp-license-server deactivate
  2. $ sudo rsp-license-server activate <product-key>
  3. $ sudo rsp-license-server start

Then, to check the floating license activation, run this command: 

$ sudo rsp-license-server activation-status

Offline license

For offline licenses, you must deactivate and reactivate your server to ensure that it picks up the new expiration date. You can do this by following the steps below: 

  1. On your server run the following:
    $ sudo rstudio-server license-manager deactivate-offline
  2. Enter the output in the app located here.  This will deactivate the license on our end.
  3. On your server run the following:
    $ sudo rstudio-server license-manager activate-offline-request <product-key>
  4. Enter the output in the app located here.  The app will respond with some activation XML, which you can use in the next step.
  5. Paste that code into an activation file on your server, then run:
    $ sudo rstudio-server license-manager activate-offline <full/path/to/activation-file>
  6. Restart the server with this command:
    $ sudo rstudio-server restart

Then, to check the status of the license, run this command:

$ sudo rstudio-server license-manager status

If the app is not working for any reason, please email us at support@rstudio.com and let us know and we can walk you through the renewal manually.

For additional information, please see this section of the admin guide.

For more details on floating licensing, please see this part of the admin guide.

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