FAQ for RStudio Workbench / RStudio Server Pro AWS


RStudio Server Pro AWS is an on-demand, commercially-licensed, integrated development environment (IDE). It offers all of the capabilities found in the popular RStudio open-source IDE, plus turnkey convenience, enhanced security, the ability to manage multiple R versions and sessions, and more. See for additional features.

Step-by-step instructions for getting started with RStudio Server Pro AWS, and RStudio Server Pro AWS pricing, are found at this Marketplace link. For information on configuring RStudio Server Pro, please see the administration guide. Additional questions are addressed below.


Note that RStudio Server Pro has been renamed RStudio Workbench, but it may take a few weeks before that change is reflected in the AWS Marketplace.


Why would I buy RStudio Server Pro AWS, rather than RStudio Server Pro to install on my own AWS servers or my internal IT servers?

Not all data science projects are alike. RStudio Server Pro AWS is designed for R users who want the convenience of choosing different AWS computing instances for RStudio Server Pro whenever a project requires it (hourly pricing), or those who want the convenience of hosting a persistent instance of RStudio Server Pro ready to go on AWS (annual pricing) without having to purchase it separately from us.


Does RStudio Server Pro AWS have all the same features as the on premises RStudio Server Pro product?

Yes. This solution is identical. The biggest difference is that it is a pre-configured server with R, RStudio, and several packages nicely configured for a turnkey experience.


Why would I buy RStudio Server Pro AWS, rather than the open-source version of RStudio Server?

RStudio Server Pro has several features that differentiate it from the open-source edition, which you can read about here. The main advantages of using RStudio Server Pro AWS are support for multiple sessions, support for multiple versions of R, the ability to fine-tune the performance of the user experience, the ability to monitor the performance of sessions/users, and a commercial license to remove the restrictions of the AGPL license.


How will I be charged for RStudio Server Pro on AWS?
You will receive a bill from AWS for your AWS Marketplace charges, which will include a calculation of the hourly fee for the software multiplied by the number of hours any AMI instance with this software was running. As soon as the state of an instance changes to shutting-down or terminated, AWS stops charging for that instance. For more information, see Differences Between Reboot, Stop and Terminate and Changing Shutdown Behavior


What version of R is part of the default installation for RStudio Server Pro AWS?

RStudio Server Pro AWS comes with R versions 3.3.3, 3.4.4, 3.5.3, and 3.6 already installed. 


What packages are pre-installed with RStudio Server Pro AWS?

The server comes preconfigured with several of the most common R packages and system libraries to minimize the time to get started.

The list of pre-installed system packages can be viewed by running the following command on the host:

apt list --installed

The list of pre-installed R libraries can be found by viewing the Packages pane in the RStudio Server Pro interface.


How do I upload other packages, or a different version of R for RStudio Server Pro AWS?

You can install any version of R or any package on your AWS instance of RStudio Server Pro. RStudio Server Pro AWS is simply an Ubuntu Xenial EC2 instance with some extra packages. Customizations are done via SSH just as with any other EC2 instance. You will need to pick a key to install during the run instance steps that will allow you to make changes to your environment.


Can I purchase and install RStudio Server Pro on servers managed by my organization’s IT team?

Yes! You can purchase RStudio Server Pro at, or by contacting


Can I perform an in-place upgrade of RStudio Server Pro?

In-place upgrades for RStudio Server Pro are not supported through the marketplace. If you would like an upgraded version of RStudio Server Pro, you will need to choose an updated marketplace offering if one is available, or install and configure the latest version on your infrastructure instead. A guideline for updating marketplace offerings is available here.


Does RStudio Server Pro AWS come with technical support from RStudio?

Yes, but only for RStudio Server Pro issues specifically. We do not support Linux, AWS, or R itself. If you are having trouble, you can consult the following resources:

If you believe you have found a bug in RStudio Server Pro itself, or you wish to give feedback on the product, please contact us at and we will provide assistance over email. Note that RStudio support hours are Monday through Friday, 9am to 5pm US Eastern, so if you are having severe issues, we recommend pausing your AWS instance to avoid incurring costs while you wait for our response. Detailed information about our support program can be found here.